• Skip to main content
  • Skip to navigation
  • Skip to footer
  • Skip to search
    Ajentik - AI-Powered Healthcare Communication Platform
    • Contact
    Get Started
    Contact
    Get Started
    Delete my account

    Delete My Account

    Request Permanent Account Deletion

    Last Updated: June 7, 2025Version: 1.1

    Account Deletion Request

    This form allows you to request the permanent deletion of your Ajentik account and all associated personal data. This process is irreversible and is processed in accordance with global data protection regulations.

    Note: If you only want to delete specific data rather than your entire account, please use our Delete My Data tool instead.

    Important Legal Information

    • •Account deletion requests are processed within 30 days as required by applicable privacy regulations.
    • •Once your account is deleted, all personal data associated with it will be permanently removed or anonymized in accordance with our data retention policies and applicable laws.
    • •This process is irreversible. You will need to create a new account if you wish to use our services again.
    • •We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes as permitted by law. This includes:
      • - Records required for financial or tax reporting (7 years)
      • - Security and fraud prevention data (up to 2 years)
      • - Aggregated, anonymized usage statistics
    • •If you only want to delete specific data rather than your entire account, please use our Delete My Data tool instead.

    We'll send a confirmation email to this address before processing your request.

    Your feedback helps us improve our services.

    By checking this box, I confirm that I want to permanently delete my account and all associated data, and understand that this action cannot be undone.

    Cancel

    How We Process Your Request

    1

    Identity Verification

    We'll verify your identity through the email address associated with your account to ensure the request is legitimate.

    2

    Data Identification

    Our team will identify all personal data associated with your account across our systems.

    3

    Data Deletion

    We'll delete or anonymize your personal data in accordance with applicable laws and our retention policies. Some information may be retained for legal compliance purposes.

    4

    Confirmation

    Once the deletion process is complete, we'll send you a final confirmation email.

    Legal Basis for Processing

    We process this deletion request based on:

    • Your explicit consent provided by submitting this form
    • Our legal obligation to comply with data protection regulations, including GDPR Article 17 (Right to erasure), CCPA Section 1798.105 (Right to deletion), and PDPA Section 16 (Withdrawal of consent)

    In certain cases, we may have legitimate reasons to decline your deletion request, such as:

    • Legal or regulatory requirements to retain certain information
    • Establishment, exercise, or defense of legal claims
    • Overriding legitimate interests as permitted by law

    If we are unable to fully process your deletion request, we will explain why and outline your available options.

    Need to delete specific data instead? Use our Delete My Data tool

    Questions? Contact our Data Protection Officer at dpo@ajentik.ai

    For more information about our data practices, please review our other compliance documents:

    Privacy PolicyData ProtectionCookie PolicyTerms of Use

    Questions? Contact our Data Protection Officer at dpo@ajentik.ai

    Ready to connect families with care teams?

    See how Elderwise bridges hospital to home with AI-powered care coordination.

    Book an IntroExplore Products
    Ajentik — AI-powered healthcare and eldercare platform

    Singapore-based AI company building Elderwise, the care coordination platform connecting families and care teams from hospital to home. NUS Enterprise incubated, Harvard Top 10 Venture.

    HIPAAPDPAISO 27001SOC 2 Type II

    Company

    • About
    • Careers
    • Press
    • Resources

    Products

    • Platform
    • Voice Care Agent
    • Document Intelligence
    • Care Orchestration

    Solutions

    • Hospitals
    • Clinics
    • Payers
    • Public Sector

    Resources

    • Resource Centre
    • Documentation
    • Case Studies
    • Best Practices
    • Industry Insights
    • FAQ
    • Support

    Legal

    • Privacy Policy
    • Terms of Use
    • Cookie Policy
    • Data Protection

    Contact

    Singapore Science Park One
    The Curie
    support@ajentik.ai
    +65 8193 8194

    © 2026 Ajentik. All rights reserved.

    Powered by Platform

    |
    Delete AccountDelete Data